IDrive has voice support and they do pick up the phone, and the service people tend to know what they're talking about. One, I got a special offer, which was a one year subscription for $1. Kryptonite is a very good software, but it lacks some features, which I think are very useful, which IDrive does provide for basically the same money. And I found other people online who had the same problem. It did truly crazy things, like filling up a one terabyte hard drive in one day. I could never get the Microsoft program to work properly. And I also tried to use Microsoft's native Backup and Restore program. One was Kryptonite, which is a third-party backup. I'm a freelance television and film script writer with my own company.
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